Help
Frequently asked questions
How do I know how many boxes to order?
Open any tile and use the calculator: enter the room length and width in feet. We add 7% for cutting and wastage and round up to full boxes. For rooms with many corners or diagonal laying, add another 3–5%.
Can I see the tile before buying?
Yes. Order a ₹99 sample from the product page and we courier one piece to your address. You can also upload a photo of your room in the visualizer to preview the design.
Do you have a showroom?
No. FloorFit is an online-only store, which keeps our prices lower. Support is available on WhatsApp, phone and email.
Are prices inclusive of GST?
Yes. All prices include 18% GST and you receive a GST tax invoice with every order. Business buyers can add their GSTIN at checkout to claim input credit.
How long does delivery take?
Raipur and Naya Raipur: same day for in-stock designs. Rest of Chhattisgarh: within 24 hours. Other states: typically 2–7 days by road freight. Check your pincode at the top of the page.
What if tiles arrive broken?
Inspect boxes on delivery and send photos on WhatsApp within 48 hours. We replace transit breakage beyond the normal 2% at no cost.
Can I return tiles?
Unopened, undamaged boxes can be returned within 7 days of delivery. Opened boxes, cut tiles and made-to-order designs cannot be returned. See the Returns page for details.
Why do shades differ between boxes?
Tiles are fired in batches and each batch can vary slightly in shade. Always buy the full quantity (plus spare) in one order so it ships from a single batch.
How can I pay?
UPI, debit/credit cards and net banking through our payment gateway, or place your order on WhatsApp and pay by UPI. We never ask for card details on WhatsApp or phone.